Support

How Can We Help?

Have a question, feedback, or need help with MetaVeils? Our team is here to assist you.

Email Support

The fastest way to reach us. We typically respond within 24 hours on business days.

Response Time

We aim to respond to all inquiries within 24-48 hours. Priority support for licensed users.

Mon - Fri, 9AM - 6PM PST

Frequently Asked Questions

How do I activate my license?

After purchasing, you'll receive a license key via email. Open MetaVeils, go to Settings → License, and enter your key to unlock all features.

Is my data secure?

Absolutely. MetaVeils processes all files 100% offline on your Mac. Your file metadata never leaves your device—guaranteed privacy.

What formats are supported?

We support hundreds of file types including images, videos, audio, documents, archives, and code files.